When is my booking confirmed?
Your booking will be considered as confirmed as soon as we receive your deposit. Following receipt of this deposit, confirmation will be automatically sent to you be e-mail or by post.
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How is the deposit paid?
On your arrival, a damage deposit of €300 will be required.
We ask you to present your credit card (Visa or Mastercard) and we then pre-authorise it. Your card is not debited (unless there is damage to your accommodation at the end of your holiday).
You can also pay the damage deposit in cash or by credit card.
At what time must we check out from the accommodation?
You must leave your accommodation in the morning on the day of your departure. A few days before your departure day, we request that you arrange with reception a convenient time for the cleaning inspection. A team will visit and inspect the cleaning of your accommodation (where this has been done by yourself).
If the cleaning is not up to the required standard, we will ask for an additional payment.
As a general rule, departures are between 8.00 am and 11.00 am.