When is my booking confirmed?
Your booking will be considered as confirmed as soon as we receive your deposit. Following receipt of this deposit, confirmation will be automatically sent to you be e-mail or by post.
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I am booking directly via the website and I have a special request. How do I do this?
Go to the “Booking” tab, choose the area of your special request, as well as your holiday dates, then in the second stage select the type of accommodation you require. Once you have done this, you can then state your special requests. Validate, and then complete all your contact details. You then have the choice of paying your deposit (25%) on line or by bank transfer. If paying by bank transfer, an option will be sent to you with our bank details.
Am I sure of getting the best price by booking direct?
As L’Ami Soleil manages its own holiday centres, we set our own rental rates and these are the rates our staff work with. Apart from special offers from our competitors, you are sure of receiving the best price there is. Also, L’Ami Soleil does not charge any administration fees to our holidaymakers.
How can I change or cancel my booking?
For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.
In the event of a cancellation, we will retain €15 from the amount paid.