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Do you have a question?
We have an answer.
Retrouvez l'ensemble des questions les plus souvent posées par les internautes.
Les conditions et réponses à vos questions sont valables pour l'ensemble de nos domaines L'Ami Soleil en France:
- Le Clos des Oliviers (Vidauban)
- Les Mûriers (Vendres-Plage)
- Les Tamaris et Portes du Soleil (Portiragnes-Plage)
- L'Ecrin du Lac (Chorges)
N'hésitez pas à nous contacter si vous ne trouvez pas de réponses à vos questions.
Une autre question ?
Consultez nos FAQS
What are the advantages for me in booking with L’Ami Soleil?
By booking direct with L’Ami Soleil, you are ensured of receiving the best possible advice. L’Ami Soleil manages its own holiday centres, so we can answer all your questions and guarantee you the best service.
How much is the deposit?
We ask our customers to pay a 25% deposit. You can also pay the full amount in one single transaction.
What time will I be able to check in to my holiday accommodation?
Arrivals (from Saturday to Saturday only during the high season, which is July and August) are from 4.00 pm until 8.00 pm.
If you arrive before this time, you will not be able to request access to the accommodation in question. However, if it is ready, it will of course be made available to you.
If you are going to arrive late, we request that you contact the holiday centre’s reception so as to warn the staff.
To make check-in easier, we ask you to have your identification documentation ready, as well as your booking voucher and credit card (Visa or Mastercard). We will pre-authorise your card as a rental guarantee. Your account will not be debited (except in the case of damage to your holiday accommodation).