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Lors de votre check in, une caution de 300€ vous sera réclamée.
Nous vous demandons de nous donner votre carte de crédit (Visa ou Mastercard). Nous en prélevons alors le numéro. Votre compte n'est en aucun cas débité (sauf si dégâts locatifs constatés en fin de séjour).
Si vous ne possédez pas de carte de crédit, nous acceptons aussi que vous régliez cette caution en liquide.
Les chèques ne sont pas acceptés en caution.
The post-Covid period is very uncertain but you need a break and you are wondering if it is reasonable? You wonder about the conditions under which it will take place? You will find below all the answers to your questions.
The aquatic complexes will open at the beginning of June. Their surface area is large enough to welcome you safely.
We have reinforced our hygiene and safety measures. Here are a few examples of the actions implemented:
Provision of hydro-alcoholic gel at the entrance of the pools
Spacing of the deckchairs in order to respect the rules of social distancing
Implementation of social distancing marking for slide accesses
Regular cleaning and disinfection of floors, surfaces and equipment accessible to vacationers (deckchairs, etc.).
It is forbidden to bring equipment into the pool area (balloon, float, etc.) BUT equipment and water games are available to holidaymakers.
Armbands and other small inflatable buoys for young children will be systematically disinfected at the entrance of the aquatic area.
Systematic disinfection of all equipment borrowed from our "pool" team between uses.
Our animation teams will be present this summer to make you live great holidays at L'Ami Soleil.
We will adapt our animation program according to government instructions considering health recommendations.
We will set up specific hygiene measures that will allow you to have fun in complete safety.
Animations will be proposed from morning to evening, respecting the rules of social distancing.
As far as government directives in France allow it, the opening of our restaurants / bars is planned during the month of June.
With the exception of the restaurant L'Ecrin in Chorges, which will open at the end of June, the bars and restaurants in the other areas will be open from mid-June.
The rules implemented for the reopening of the HORECA will be applied in our establishments.
This means especially for customers:
You probably have many questions about the way the animations will take place, if access to the swimming pools will be limited, if the wearing of a mask will be mandatory ... It is quite legitimate. Discover below our special question/answer summer 2021.
Because our domains are outdoors, the rules of distancing will be easier to maintain.
We have established a Reinforced Health Charter in order to welcome you in optimal security conditions.
All the staff of L'Ami Soleil domains will be trained to this situation and to the new protocols.
The mask is now mandatory in closed areas. Therefore, you will have to wear it when you go to the reception desk. For the rest, we will follow the rules dictated by the government authorities. During activities and animations, it will in any case be recommended.
YES, the aquatic zones will be accessible, including slides, whirlpool area, etc. These spaces will be subject to the rules of social distancing as well as barrier gestures which now hold no secrets for you. Hydroalcoholic gel will be made available at the entrance and the deckchairs will be available but will have to be placed in such a way as to respect the safety distance of one meter between each family.
Moreover, the water in our pools is chlorinated, which kills the virus. You will therefore be able to swim in complete safety.
The good news is that the surface area of the aquatic spaces is large enough to accommodate all of our holidaymakers. So everyone will be able to enjoy it. There will be no schedules to respect or other restrictions.
NO! There will be as much animation as in previous years. The teams will be in place to welcome you at the end of June.
The activities proposed will be simply different, favouring outdoor spaces, distancing and well-being.
Animations will be proposed morning, afternoon and evening. Our teams will use their ingenuity and creativity to offer you new activities throughout the day.
When equipment is used, it will be completely disinfected between uses.
In addition to the implementation of these hygiene and health safety measures, you should know that our domains are designed to allow you to enjoy your holydays in complete safety
Here are some facts which prove it:
In short, the fully equipped accommodations allow you to spend your holydays in complete autonomy and therefore, in complete safety.
We ask our customers to pay a 25% deposit. You can also pay the full amount in one single transaction.
We do not provide this sort of accommodation.
However, there are possibilities for eating on site. All of our holiday centres have a snack bar offering light meals and refreshments.
