Do you have a complaint?
Please contact our head office by putting your complaint in writing to the following e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. !
Please contact our head office by putting your complaint in writing to the following e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. !
Arrivals (from Saturday to Saturday only during the high season, which is July and August) are from 4.00 pm until 8.00 pm.
If you arrive before this time, you will not be able to request access to the accommodation in question. However, if it is ready, it will of course be made available to you.
If you are going to arrive late, we request that you contact the holiday centre’s reception so as to warn the staff.
To make check-in easier, we ask you to have your identification documentation ready, as well as your booking voucher and credit card (Visa or Mastercard). We will pre-authorise your card as a rental guarantee. Your account will not be debited (except in the case of damage to your holiday accommodation).
On your arrival, a damage deposit of €300 will be required.
We ask you to present your credit card (Visa or Mastercard) and we then pre-authorise it. Your card is not debited (unless there is damage to your accommodation at the end of your holiday).
You can also pay the damage deposit in cash or by credit card.