Do you have a complaint?
Please contact our head office by putting your complaint in writing to the following e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. !
Private area | |
Une autre question ?
Consultez nos FAQS
How much is the deposit?
We ask our customers to pay a 25% deposit. You can also pay the full amount in one single transaction.
How can I change or cancel my booking?
For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.
In the event of a cancellation, we will retain €15 from the amount paid.
Do you think you may have encountered a technical problem during your on-line payment?
If you have any doubts, please do not hesitate to contact us by telephone on +32 87 33 62 14 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. We can then confirm whether the payment has gone through correctly, or whether there has in fact been a technical problem during the transaction.