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How can I change or cancel my booking?

For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.

In the event of a cancellation, we will retain €15 from the amount paid.

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Do you think you may have encountered a technical problem during your on-line payment?

Do you think you may have encountered a technical problem during your on-line payment?

If you have any doubts, please do not hesitate to contact us by telephone on +32 87 33 62 14 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. We can then confirm whether the payment has gone through correctly, or whether there has in fact been a technical problem during the transaction.

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Is the holiday accommodation suitable for people with reduced mobility?

Is the holiday accommodation suitable for people with reduced mobility?

Unfortunately, our holiday accommodation is unable to accept people with reduced mobility.

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How do I keep up to date with all the special offers from L’Ami Soleil?

How do I keep up to date with all the special offers from L’Ami Soleil?

To keep informed about all our offers and promotions, register with the Privilege Card!

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Have a question? Need information? Contact us by phone or via the online form.

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