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How can I change or cancel my booking?

For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.

In the event of a cancellation, we will retain €15 from the amount paid.

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Is it possible to choose half board or full board?

Is it possible to choose half board or full board?

We do not provide this sort of accommodation.

However, there are possibilities for eating on site. All of our holiday centres have a snack bar offering light meals and refreshments.

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Do you think you may have encountered a technical problem during your on-line payment?

Do you think you may have encountered a technical problem during your on-line payment?

If you have any doubts, please do not hesitate to contact us by telephone on +32 87 33 62 14 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. We can then confirm whether the payment has gone through correctly, or whether there has in fact been a technical problem during the transaction.

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