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How can I change or cancel my booking?

For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.

In the event of a cancellation, we will retain €15 from the amount paid.

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What time will I be able to check in to my holiday accommodation?

What time will I be able to check in to my holiday accommodation?

Arrivals (from Saturday to Saturday only during the high season, which is July and August) are from 4.00 pm until 8.00 pm.

If you arrive before this time, you will not be able to request access to the accommodation in question. However, if it is ready, it will of course be made available to you.

If you are going to arrive late, we request that you contact the holiday centre’s reception so as to warn the staff.

To make check-in easier, we ask you to have your identification documentation ready, as well as your booking voucher and credit card (Visa or Mastercard). We will pre-authorise your card as a rental guarantee. Your account will not be debited (except in the case of damage to your holiday accommodation).

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How do I keep up to date with all the special offers from L’Ami Soleil?

How do I keep up to date with all the special offers from L’Ami Soleil?

To keep informed about all our offers and promotions, register with the Privilege Card!

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