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For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.
In the event of a cancellation, we will retain €15 from the amount paid.
As L’Ami Soleil manages its own holiday centres, we set our own rental rates and these are the rates our staff work with. Apart from special offers from our competitors, you are sure of receiving the best price there is. Also, L’Ami Soleil does not charge any administration fees to our holidaymakers.
Unfortunately, our holiday accommodation is unable to accept people with reduced mobility.
You must leave your accommodation in the morning on the day of your departure. A few days before your departure day, we request that you arrange with reception a convenient time for the cleaning inspection. A team will visit and inspect the cleaning of your accommodation (where this has been done by yourself).
If the cleaning is not up to the required standard, we will ask for an additional payment.
As a general rule, departures are between 8.00 am and 11.00 am.
