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How can I change or cancel my booking?

For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.

In the event of a cancellation, we will retain €15 from the amount paid.

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How is the deposit paid?

How is the deposit paid?

On your arrival, a damage deposit of €300 will be required.

We ask you to present your credit card (Visa or Mastercard) and we then pre-authorise it. Your card is not debited (unless there is damage to your accommodation at the end of your holiday).

You can also pay the damage deposit in cash or by credit card.

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I am booking directly via the website and I have a special request. How do I do this?

I am booking directly via the website and I have a special request. How do I do this?

Go to the “Booking” tab, choose the area of your special request, as well as your holiday dates, then in the second stage select the type of accommodation you require. Once you have done this, you can then state your special requests. Validate, and then complete all your contact details. You then have the choice of paying your deposit (25%) on line or by bank transfer. If paying by bank transfer, an option will be sent to you with our bank details.

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Have a question? Need information? Contact us by phone or via the online form.

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