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What does the booking price include?

 

What services are included in the price?

The price shown on your booking includes the following services:

  • rental of the accommodation;

  • various utilities (water and electricity);

  • access to leisure and sports facilities;

  • access to the pool complex;

  • access to entertainment (July - August).

SPECIFIC CLEANING CHARGES

End-of-stay cleaning is included in the rental price:

  • at Les Tamaris & Portes du Soleil (Portiragnes) for all units.

  • at Les Mûriers (Vendres) for all accommodations.

  • at L'Ecrin du Lac (Chorges) for chalets and studios.

On the other hand, cleaning is not included in the price and is payable on arrival at the resort if you are staying at Clos des Oliviers (Vidauban) or in our apartments at L'Ecrin du Lac (Chorges).

Here are the extras that are not included in the price:

  • Tourist taxes, the cost of which varies from estate to estate (MANDATORY);
  • Optional extras (pet, linen kit rental, cot, etc.).

All these supplements (compulsory and optional) must be paid on site when you check in.

 

RETOUR AUX FAQS

 
services inclus prix location
 

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What time will I be able to check in to my holiday accommodation?

What time will I be able to check in to my holiday accommodation?

Arrivals (from Saturday to Saturday only during the high season, which is July and August) are from 4.00 pm until 8.00 pm.

If you arrive before this time, you will not be able to request access to the accommodation in question. However, if it is ready, it will of course be made available to you.

If you are going to arrive late, we request that you contact the holiday centre’s reception so as to warn the staff.

To make check-in easier, we ask you to have your identification documentation ready, as well as your booking voucher and credit card (Visa or Mastercard). We will pre-authorise your card as a rental guarantee. Your account will not be debited (except in the case of damage to your holiday accommodation).

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How can I change or cancel my booking?

How can I change or cancel my booking?

For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.

In the event of a cancellation, we will retain €15 from the amount paid.

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Toutes les FAQS 

Questions ?

Have a question? Need information? Contact us by phone or via the online form.

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