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Do I have to pay for cleaning at the end of my holiday?

 

Everything you need to know about end-of-stay cleaning

Cleaning is compulsory.

From the 2024 summer season, end-of-stay cleaning is included in the rental price:

  • at Les Tamaris and Portes du Soleil (Portiragnes) for all accommodation types;
  • at Les Mûriers (Vendres) for all accommodation types;
  • at L'Ecrin du Lac (Chorges) for chalets and studios.

On the other hand, cleaning costs are not included in the price if you are staying in apartments at L'Ecrin du Lac or Le Clos des Oliviers (Vidauban).

In this case, cleaning costs must be paid on site when you arrive at the estate. Prices vary according to type of accommodation (see RATES).

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Are there any special benefits or additional discounts?

Are there any special benefits or additional discounts?

L’Ami Soleil continually offers discounts going from 5% to 20% (subject to terms and conditions). They are not valid for specific periods.

We do not offer an additional discount for “Fast Booking Discount” or “Junior/Senior Discount” for our holiday centres in France, but we do for those in Belgium (see our special offers).

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How is the deposit paid?

How is the deposit paid?

On your arrival, a damage deposit of €300 will be required.

We ask you to present your credit card (Visa or Mastercard) and we then pre-authorise it. Your card is not debited (unless there is damage to your accommodation at the end of your holiday).

You can also pay the damage deposit in cash or by credit card.

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Do you think you may have encountered a technical problem during your on-line payment?

Do you think you may have encountered a technical problem during your on-line payment?

If you have any doubts, please do not hesitate to contact us by telephone on +32 87 33 62 14 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. We can then confirm whether the payment has gone through correctly, or whether there has in fact been a technical problem during the transaction.

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Have a question? Need information? Contact us by phone or via the online form.

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