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Do I have to pay for cleaning at the end of my holiday?

 

Everything you need to know about end-of-stay cleaning

Cleaning is compulsory.

From the 2024 summer season, end-of-stay cleaning is included in the rental price:

  • at Les Tamaris and Portes du Soleil (Portiragnes) for all accommodation types;
  • at Les Mûriers (Vendres) for all accommodation types;
  • at L'Ecrin du Lac (Chorges) for chalets and studios.

On the other hand, cleaning costs are not included in the price if you are staying in apartments at L'Ecrin du Lac or Le Clos des Oliviers (Vidauban).

In this case, cleaning costs must be paid on site when you arrive at the estate. Prices vary according to type of accommodation (see RATES).

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nettoyage logement obligatoire
 

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What time will I be able to check in to my holiday accommodation?

What time will I be able to check in to my holiday accommodation?

Arrivals (from Saturday to Saturday only during the high season, which is July and August) are from 4.00 pm until 8.00 pm.

If you arrive before this time, you will not be able to request access to the accommodation in question. However, if it is ready, it will of course be made available to you.

If you are going to arrive late, we request that you contact the holiday centre’s reception so as to warn the staff.

To make check-in easier, we ask you to have your identification documentation ready, as well as your booking voucher and credit card (Visa or Mastercard). We will pre-authorise your card as a rental guarantee. Your account will not be debited (except in the case of damage to your holiday accommodation).

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I am booking directly via the website and I have a special request. How do I do this?

I am booking directly via the website and I have a special request. How do I do this?

Go to the “Booking” tab, choose the area of your special request, as well as your holiday dates, then in the second stage select the type of accommodation you require. Once you have done this, you can then state your special requests. Validate, and then complete all your contact details. You then have the choice of paying your deposit (25%) on line or by bank transfer. If paying by bank transfer, an option will be sent to you with our bank details.

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Am I sure of getting the best price by booking direct?

Am I sure of getting the best price by booking direct?

As L’Ami Soleil manages its own holiday centres, we set our own rental rates and these are the rates our staff work with. Apart from special offers from our competitors, you are sure of receiving the best price there is. Also, L’Ami Soleil does not charge any administration fees to our holidaymakers.

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Have a question? Need information? Contact us by phone or via the online form.

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