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What does the booking price include?

 

What services are included in the price?

The price shown on your booking includes the following services:

  • rental of the accommodation;

  • various utilities (water and electricity);

  • access to leisure and sports facilities;

  • access to the pool complex;

  • access to entertainment (July - August).

SPECIFIC CLEANING CHARGES

End-of-stay cleaning is included in the rental price:

  • at Les Tamaris & Portes du Soleil (Portiragnes) for all units.

  • at Les Mûriers (Vendres) for all accommodations.

  • at L'Ecrin du Lac (Chorges) for chalets and studios.

On the other hand, cleaning is not included in the price and is payable on arrival at the resort if you are staying at Clos des Oliviers (Vidauban) or in our apartments at L'Ecrin du Lac (Chorges).

Here are the extras that are not included in the price:

  • Tourist taxes, the cost of which varies from estate to estate (MANDATORY);
  • Optional extras (pet, linen kit rental, cot, etc.).

All these supplements (compulsory and optional) must be paid on site when you check in.

 

RETOUR AUX FAQS

 
services inclus prix location
 

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How is the deposit paid?

How is the deposit paid?

On your arrival, a damage deposit of €300 will be required.

We ask you to present your credit card (Visa or Mastercard) and we then pre-authorise it. Your card is not debited (unless there is damage to your accommodation at the end of your holiday).

You can also pay the damage deposit in cash or by credit card.

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At what time must we check out from the accommodation?

At what time must we check out from the accommodation?

You must leave your accommodation in the morning on the day of your departure. A few days before your departure day, we request that you arrange with reception a convenient time for the cleaning inspection. A team will visit and inspect the cleaning of your accommodation (where this has been done by yourself).

If the cleaning is not up to the required standard, we will ask for an additional payment.

As a general rule, departures are between 8.00 am and 11.00 am.

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How can I change or cancel my booking?

How can I change or cancel my booking?

For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.

In the event of a cancellation, we will retain €15 from the amount paid.

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Toutes les FAQS 

Questions ?

Have a question? Need information? Contact us by phone or via the online form.

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